{"id":4079,"date":"2024-03-29T22:00:58","date_gmt":"2024-03-29T20:00:58","guid":{"rendered":"https:\/\/enahotels.com\/privacy-policy\/"},"modified":"2024-08-20T20:13:23","modified_gmt":"2024-08-20T17:13:23","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/enahotels.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4079\" class=\"elementor elementor-4079 elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cb2b09b e-flex e-con-boxed e-con e-parent\" data-id=\"cb2b09b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-98d10c4 elementor-widget elementor-widget-text-editor\" data-id=\"98d10c4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 05-08-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><span style=\"font-weight: 400;\">At ELT KOM EOOD, we consider the care of your personal data to be one of our main duties. We respect your right to privacy. In this privacy policy, we have summarized the key aspects regarding the protection of your personal data and the ways in which we process it. If you require further information about specific processes, please contact us using the contacts below.   <\/span><\/p>\n<\/p>\n<p><strong>Company Identification:<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Name: ELT COM EOOD<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Commercial company: Registered in the Commercial Register and Register of Legal Entities at the Registration Agency.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">VAT: BG102175501<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">ELT COM EOOD is a personal data controller and processes your personal data in full compliance with the requirements and regulations of European and national legislation, including the General Data Protection Regulation (GDPR), the Personal Data Protection Act and other applicable rules.<\/span><\/p>\n<\/p>\n<p><strong>Contacts:<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Address: Pomorie, Targovska 11<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Phone: +359 887 662 000<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Email: eltcom@abv.bg<\/span><\/li>\n<\/ul>\n<p><strong>Personal data protection officer:<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Address: Pomorie, Targovska 11<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Phone: +359 887 662 000<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Email: eltcom@abv.bg<\/span><\/li>\n<\/ul>\n<p><strong>Purpose of the Privacy Policy:<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">This Privacy Policy has been created in order to provide our customers with key information about the processing of their personal data by ELT KOM EOOD. It provides clear and easily accessible information on: <\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The personal data we collect<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The purpose of their collection<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The term for which the provided data is stored<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The sharing of personal data with third parties<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Changes to our Privacy Policy<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The use of cookies and how to learn more about them<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The rights you have regarding the personal data provided<\/span><\/li>\n<\/ul>\n<p><i><span style=\"font-weight: 400;\">With this Privacy Policy, ELT KOM EOOD confirms that it implements all necessary measures to protect the personal data of natural persons, according to national and European legislation.<\/span><\/i><\/p>\n<\/p>\n<p><strong>What is personal data?<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Personal data is any information that can identify a natural person, directly or indirectly.<\/span><\/p>\n<\/p>\n<p><strong>What personal data does ELT COM collect through this web portal about you?<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">In order to provide you with efficient access to our web portal and our services, we collect the following information:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Name, surname, e-mail, phone when filling in various forms on the web page, including the contact form and sending opinions and\/or comments.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Name, surname, telephone, e-mail, city, address, bank account details, if necessary, when concluding contracts and sending requests for offers between you and ELT KOM.<\/span><\/li>\n<\/ul>\n<p><strong>On what basis does ELT KOM process your personal data?<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">ELT KOM processes your personal data on the basis of a contractual obligation to provide information in connection with pre-contractual relations and\/or to fulfill its contractual obligations under concluded contracts for the provision of services.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">ELT KOM processes your personal data even after obtaining express, clear, free and unambiguous consent from you for the purposes of processing.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Consent can always be withdrawn by visiting one of our offices or by sending a letter to the indicated email address eltcom@abv.bg.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">ELT KOM processes your personal data also for the fulfillment of legal obligations, as well as in the presence of a legal (legitimate) interest.<\/span><\/p>\n<\/p>\n<p><strong>Purpose of collection of personal data<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">The personal data received from you is used for the purpose of fulfilling our obligations to you and providing you with the necessary services. Our web portal enables personalized access to content that meets your individual preferences and criteria. In addition, your voice and opinion are important to us, so we respond to your inquiries, opinions and recommendations. In this way, we inform you about special campaigns, new products and services that may be of interest to you. Personal data is also used for statistical and accounting purposes within the scope of our contractual obligations to you.    <\/span><\/p>\n<\/p>\n<p><strong>How do we process your personal data?<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">In order to provide our services, we process (collect) your personal data in the following ways:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Through your visit to our web portal and use of the services provided.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">By completing applications, forms and declarations in our offices or online.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">When updating data at your request and completing an update form.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">By analyzing your visits to our web portal.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">By processing information about IP addresses, cookies, operating systems and browsers.<\/span><\/li>\n<\/ul>\n<p><strong>How long do we store and process your data?<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">The retention period for your personal data varies depending on the basis on which we process it. Normally, your personal data is stored for a period of 5 years after the expiry of the contractual basis. In the case of a legal obligation for long-term storage, the information is stored accordingly.  <\/span><\/p>\n<\/p>\n<p><strong>Who can we share your personal data with?<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">ELT COM does not transfer your personal data to third parties without your express consent, unless this is necessary to fulfill our contractual obligations to you. In cases of contractual or pre-contractual relations, your data may be provided to courier services, hosting service providers and third parties fulfilling contractual obligations to you or pursuant to a legal basis for processing. <\/span><\/p>\n<\/p>\n<p><strong>Sharing of Personal Data<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Your private contact may be shared in the following cases:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">At your request, as a subject of personal data protection.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">At the request of competent authorities, in accordance with the current legislation of the Republic of Bulgaria and the European Union.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">In all situations where we transfer your personal data to third parties, they have declared that they provide an appropriate level of protection for your data. This includes both companies positioned within the European Union and the European Economic Area, as well as outside them. When transferring data outside the EU or EEA, all necessary measures are taken to protect your identity and comply with European legal requirements.  <\/span><\/p>\n<\/p>\n<p><strong>Cookies and automated solutions<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">We use &#8220;cookies&#8221; that are saved on your computer when you visit our website. You can disable or delete cookies at any time through your browser settings. Note, however, that this may result in limited functionality of the website.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">When automated decision-making takes place with personal data, we ensure compliance with all requirements of the Personal Data Protection Regulation. Such processing is only carried out with your consent or when necessary for the performance of a contract with you, and we adhere to the principles of transparency, fairness and non-discrimination. <\/span><\/p>\n<\/p>\n<p><strong>Access and control rights<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">According to Bulgarian and European legislation, you have the following rights regarding your personal data:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Access to your personal data and obtain a copy of it.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Correction of inaccurate or incomplete data.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Blocking or restricting the processing of your data.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Request to delete your data when the conditions are met.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Objection to the provision of data to third parties.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Withdraw consent to data processing where applicable.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Portability of data in a structured, machine-readable format.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Filing a complaint before the Commission for Personal Data Protection.<\/span><\/li>\n<\/ul>\n<p><strong>Obligation to provide data<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">In order to provide our products and services, we collect and process your personal data. In the event that you refuse to provide the required data, we may not be able to fulfill contractual commitments or provide services. <\/span><\/p>\n<\/p>\n<p><strong>Changes to the Privacy Policy<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">To comply with legislative changes, we may update and amend our Privacy Policy. We recommend that all visitors to our website check regularly for updates and review the latest version of the document. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here on our website, you will always find the most current version of our Privacy Policy. Thus, we guarantee that you will be informed about your rights and the ways of processing your personal data. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">These changes give you the ability to stop using some or all of the Services and\/or exercise your rights that we have described. We will also take all necessary measures to notify you of changes in personal data protection by placing notices in our offices and on the websites of ELT KOM group companies. <\/span><\/p>\n<\/p>\n<p><em><span style=\"font-weight: 400;\">This Privacy Policy was updated on 05\/01\/2024.<\/span><\/em><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>At ELT KOM EOOD, we consider the care of your personal data to be one of our main duties. We respect your right to privacy&#8230;.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-4079","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/enahotels.com\/en\/wp-json\/wp\/v2\/pages\/4079","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/enahotels.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/enahotels.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/enahotels.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/enahotels.com\/en\/wp-json\/wp\/v2\/comments?post=4079"}],"version-history":[{"count":1,"href":"https:\/\/enahotels.com\/en\/wp-json\/wp\/v2\/pages\/4079\/revisions"}],"predecessor-version":[{"id":4080,"href":"https:\/\/enahotels.com\/en\/wp-json\/wp\/v2\/pages\/4079\/revisions\/4080"}],"wp:attachment":[{"href":"https:\/\/enahotels.com\/en\/wp-json\/wp\/v2\/media?parent=4079"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}